All equipment is available to rent on a daily, weekly and monthly basis. Some equipment and tools are available on a 4 hour basis. Most equipment has a one day minimum. On equipment with hour meters a day’s use is 24 hours time and 8 hours metered use; weekly rentals are for 7 days and 40 hours metered use; monthly rentals are for 28 days and 160 hours metered use. Additional charges will apply for longer time or hours put on equipment when equipment is returned. Rental rates are based on four hour, daily, weekly, and monthly periods. Delivery rates are based on distance and size of equipment. Damage Protection Program rates are based on the total rental rates. Other rates and charges may apply and are subject to change. All rentals are charged for time out not time used. Complete rental terms and conditions are on the rental contract.

Rental Payment, Rental Contract Requirements and Credit Accounts:
All rentals require a deposit. NTR accepts either a valid credit card or an open check as a deposit for rentals. All towable items require a credit card as deposit. All persons renting must also supply a valid drivers license and jobsite location for security reasons and sign the contract and inspection forms before equipment can be delivered or picked up. Commercial accounts may complete an online credit application and may be eligible to open an account subject to approval of their application. For more information on opening account, contact our administrative office.

Insurance:
The customer is responsible for all loss, damage, vandalism and theft, to tools and equipment while on rent. Northside Tool Rental does not provide insurance coverage for equipment while off our property. Participation in our Damage Protection Program helps customers off-set some of this expense. Please see the section on Damage Protection Program for details.

Delivery:
All rentals are quoted from an NTR location. Customer is responsible for charges to and from the job site. Please call for our reasonable delivery rates.

Service:
All tools and equipment are delivered cleaned, serviced, full of fuel and in operative condition. All tools and equipment are to be returned to NTR in like condition. On long-term rentals, customer is responsible for following the manufacturers suggested service policy while on rent. Normal daily and periodic servicing is to include checking and maintaining fluid levels (oil, water, antifreeze, etc) and tire wear. Customer is responsible for flat tires and tire abuse/damage. Customer is responsible for contacting NTR immediately upon any loss, damage or mechanical failures of equipment.

Safety and Security:
Customer is responsible for understanding or furnishing qualified operators to insure the safe operation of equipment. Customer is responsible for use and maintenance of the equipments safety features during the rental period, i.e. seat belts, ROPS canopies, safety harnesses, etc. Customer is responsible for using the equipment or tool for the application it is suited for and is responsible for safeguarding the equipment from theft, damage or roll-over while on rent.

Damage Protection Program:
The Northside Tool Rental Damage Protection Program is meant to provide protection for the customer from unintentional damage or theft of rented equipment while in the customers' possession. In consideration of the additional charge paid by the customer, their responsibility for loss or damage to the equipment, as stated on the rental contract, shall be modified as follows:

1.	Loss or Damage resulting from Theft or Vandalism: In the event the loss or damage to the Equipment is caused by theft or vandalism, Northside Tool Rental shall limit its claim against customer as follows: Equipment was stored in a secured* location         Customer responsibility is limited to 50% of the current replacement cost of the equipment Equipment was stored in a non-secured* location         Customer responsibility is limited to 90% of the current replacement cost of the equipment In all cases of theft, coverage of any sort requires Customer to report the theft to the Company and to the police within 24 hours of discovery of the theft, and to provide a copy of the police report to the Company within 10 days of the date of the theft. Payment for Customer portion is due within 10 days of theft.
2.	Damage to Equipment while in customer possession: Equipment will be considered damaged while in customer possession if it is returned in a materially different condition than that in which it was rented.   In the case of damage or breakage while in customer possession, the customer liability for repair shall be limited as follows: No charge for repair cost of up to $250 or 10% of the original cost of the equipment, whichever is less. Repair costs above $250 or 10% of the original cost of the equipment will be billed to the customer at ˝ of the repair cost.
3.	Exclusions: a)  Loss or damage resulting from overloading of the Equipment or other misuse or improper use of the Equipment. b)  Loss or damage resulting from striking overhead objects or associated with the rollover of said Equipment c)  Loss or damage resulting from negligence in properly servicing & maintaining the equipment while in customer possession. d)  Loss or damage to tires, tubes, tracks, external hoses, diamond blades or bits. e)  Damage resulting from paint including over sprays. f)  Loss or damage resulting from operation of the Equipment by any person other than a properly trained operator or in violation of any manufacturers safety instructions. g)  Loss or damage resulting from altering Equipment from its original design in any way. h)  Loss or damage caused by boom or mast damage due to overloading, or from collision with another object. i)  Loss or damage of any kind to scaffolding or steel plates. j)  Loss or damage during transportion of Equipment. k)  Loss or damage caused by third parties or during unauthorized use of the Equipment. l)  Loss or damage related to the use of the Equipment in violation of the Rental Contract.
3.	Weather Protection provides the following coverage: • Extension of rental period by 1 day per week of rental fees accumulated. • Maximum extension is 4 days per 28 day billing cycle. • “Unused” rain days do not carry forward to future billing cycles. • Standard hour meter limits apply. • Damage Waiver is 10% of the rental fee of covered items. • Damage Waiver will be included on all cash rentals. Charge account customers may waive Damage Waiver by providing coverage on a current certificate of insurance naming Northside Tool Rental as additional insured and loss payee, with a minimum of $50,000 limit.